Losing internet connection really bothers more than a sluggish internet connection. So, to ensure the settings fix the VPN connection, as the issue pertains with a slight change in the settings; therefore, check the VPN connection of your Cisco router.
To do so, follow the below steps carefully:
- Go to any web browser and search for the Cisco Tool & Applications download section to download the IPSec VPN client installation files on your computer. This will be needed for the repair process.
Repair the Cisco VPN client application
- Now navigate to the Control panel of your device and select Programs and features. Look for ‘Cisco System VPN Client’ and click on it.
- In the process, you will be asked to locate the VPN installation files just navigate the file were extracted previously.
- At this stage, Windows 10 user account control will prompt for confirmation to allow the Cisco VPN app to make changes tap on Yes to continue the further process.
Edit the Windows Registry
- If the installed file fails to work and occur “reason 442” it means the file is failed to enable Virtual Adapter Error.
- In order to fix the issue, launch the Windows registry edition or enter “regedit” in the search box.
- Go to the Registry key HHKEY_LOCAL_MACHINE\SYSTEM|CurrentControlSet\Services\CVirtA
- On the right section of the window right-click on the DisplayName and from the list select Modify.
- For window 10 32bit (x86) operating system change the data from “@oem8.inf,%CVirtA_Desc%;Cisco System VPN Adapter” to “Cisco System VPN Adapter”.
- Or for Windows 10 64bit (x64) change value data from “@oem8.inf,%CVirtA_Desc%;Cisco System VPN Adapter” to “Cisco System VPN Adapter for 64-bit Windows”.
So, the process has been ended. For more help and queries, contact the experts at Cisco Customer Support number or drop us your email as early as possible. Without wasting your time, our executive will contact you and provide you’re the best service in order to resolve the glitches.